📍 Missoula, MT | Educator
Even better than asking “why” is asking five levels of why, a la Toyoda. This was something I learned while working at Microsoft in the 90s. https://www.mindtools.com/a3mi00v/5-whys
Even better than asking “why” is asking five levels of why, a la Toyoda. This was something I learned while working at Microsoft in the 90s. https://www.mindtools.com/a3mi00v/5-whys